Frequently Asked Questions

Refer to list of all participating products here.

Participants with qualifying receipts can submit the receipts till December 31, 2024.

Participants will receive their in-game content in 4 to 6 weeks after their submission has been processed.

Please email help@DuracellForza.com.

When you receive the code via email, please see instructions below to enter and redeem your code by December 31, 2025.

HOW TO REDEEM XBOX CODE ON XBOX SERIES X|S OR XBOX ONE:

  1. From your Xbox Home Menu go to the Microsoft Store
  2. If prompted, sign in with the same account you play Forza Motorsport on.
  3. From the left sidebar menu in the Store, highlight and select “Redeem” with the A Button on your controller.
  4. Enter your Code when prompted and then select Next to confirm.
  5. If the in-game content is available, download will start under "My Games and Apps" in your Queue.

HOW TO REDEEM XBOX CODE ONLINE:

  1. From a web browser, go to redeem.microsoft.com.
  2. Enter the 25-character Code, select Next, and then follow the prompts. For more information, visit https://support.xbox.com/en-US/help/subscriptions-billing/redeem-codes-gifting/redeem-prepaid-codes

HOW TO REDEEM STEAM CODE VIA THE STEAM CLIENT ON PC:

  1. Download and install Steam from https://store.steampowered.com/about/download.
  2. If you already have Steam installed, press the Start button, and then enter Steam into the search bar.
  3. Once signed in, select Games in the toolbar on the top left of the screen, and then select Activate a Product on Steam.
  4. Follow the on-screen prompts until you can enter the activation key for your in-game content.

A Receipt once submitted cannot be submitted again during the Promotion Period; and any Receipt submitted which has been rejected by the Administrator on account of reaching the in-game content limit for the applicable Phase (“In-Game content limit reached for this phase”) cannot be submitted again during the Promotion Period.
Open to legal residents of the 50 U.S. & D.C. and Puerto Rico, 18+ years of age (19 or older in AL or NE, 21 or older in MS). Requires picture of receipt and a unique receipt submitted for each in-game content code during the designated redemption periods shown above. A receipt once submitted by a Participant cannot be submitted again during the Promotion Period; and any Receipt submitted by a Participant which has been rejected by the Administrator on account of reaching the in-game content limit for the applicable Phase (“In-Game content limit reached for this phase”) cannot be submitted again during the Promotion Period. Participation subject to complete Program Terms at www.duracellforza.com. Program begins 12:01 AM ET on 08/01/24 and ends 11:59 PM ET on 12/31/24. Limit 3 in-game content Codes per unique recipient. Internet Access and Forza Motorsport Game (sold separately) Required. Sponsor: Duracell US Operations, Inc. MICROSOFT CORPORATION IS NOT A SPONSOR OF THIS PROMOTION.